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M
MaryVid01
January 6, 2026
Question

2026 1099s won't process

  • January 6, 2026
  • 1 reply
  • 1 view

When I try to process my 1099s with the option of Quickbooks mailing out the 1099s to the vendors, I get the message "Something's not working.  Give us a few minutes and try again.   If it still doesn't work, please contact us."    It gives me this message on the screen where it is asking for payment method.  I have tired for a couple of days now.  I've tried going through the Online Assistant but have been waiting for chat for over an hour and have two different case numbers at this point.    Any ideas?

1 reply

C
continea
Level 5
January 6, 2026

Thanks for reaching out to QuickBooks Community! Let's go ahead and call us in so we can investigate this matter further. Here's how to call us:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to the Help icon.
  3. Click the Search tab and select Contact Us.
  4. Provide a summary of your concern and click Continue. As well as mention those two cases. 
  5. Please choose whether we should call you.

 

Alternatively, you can check out the QuickBooks Online Support article to contact our support team directly. 

 

I want to make sure you get the support you need to get back to your business. Keep me updated! 

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