Adjusting Accounts Receivable Using An AJE-QBDT

I created an AJE adjusting a credit balance in accounts receivable.  I created a dummy customer named CPA Adjustments AR to facilitate the adjustment.  

I debited the AR account using the CPA Adjustments AR customer and credited sales using the same customer.  The adjustment is recorded in the subsidiary ledger as a debit in the customer account, but does not adjust the general ledger AR amount or the sales amount.  

The trial balance also does not report the AJE in either the AR account or the sales account.

Please help.

Thanks.