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August 10, 2025
Question

All of the sudden my personal name is showing up on clients credit card statements. What is going on?

  • August 10, 2025
  • 1 reply
  • 12 views
No text available

1 reply

QuickBooks Team
August 10, 2025

It’s possible that your name has been used in the business information, which is why it shows up on your clients' credit card statements, Rocket.

 

You can update your details in the Merchant Service Center so your name will no longer visible. Here's how:

 

  1. Sign in to the Merchant Service Center.
  2. Go to the Account tab, then select Account Profile.
  3. In the Account Holder/Business Information section, click Edit.

  4. Update your business info, then hit Submit.

 

Once updated, the changes will reflect on your clients' credit card statements moving forward.

 

If you need help with your QuickBooks tasks, click the Reply button. We'll assist you as soon as possible.