To better assist you, could you please clarify exactly what concern you’re experiencing in QuickBooks Online? I want to make sure I fully understand the problem so I can provide the most effective support.
If the issue is slow performance, Intuit recommends using Google Chrome for the best QuickBooks Online experience. Please check the following:
Are you using Google Chrome? If so, confirm it’s up to date. Navigate to the Chrome menu, click the Help icon and go to About Google Chrome.
Verify your internet connection speed, then we can run a Google speed test and review the results to ensure bandwidth isn’t limiting performance. To better understand the results of the Google Speed Test, be sure to read over how the results are determined and what they mean.
If you meant something else, please share the specific details of your concern, any error messages you’re seeing, the browser and device you’re using, and what troubleshooting steps you’ve already tried. I’ll be standing by to help. If you have any other questions in the meantime, just let me know.
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