You'll have to reach out to them again as there could be a technical issue, @a1copyman. I'll ensure you're connected with our most qualified experts to handle your concerns.
Beforehand, could you please tell me what specific tasks you're trying to accomplish or the issues you're facing with your QuickBooks Self-Employed? This will help me better understand how to assist you.
Additionally, please note that the message you received indicates that you were in line to speak with someone and were nearly connected, but the connection couldn't be established due to potential technical issues or problems with the call routing system. I recommend trying to contact them again.
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