can not get a call back?

We understand the urgency of needing a callback from our phone support team, Anoush. Let me assist you and ensure you receive the help you need.
 

To help ensure you receive a callback from our phone support team, here are a few recommendations:
 

First, please double-check that your contact number is accurate and accessible when requesting the callback. This ensures our team can reach you without any issues.
 

Next, if your initial request didn’t go through, we suggest trying again through Help (?) menu. Follow these steps:
 

1. Log into your QuickBooks Online account.
2. Click the Help (?) icon located in the top-right corner of your screen.
3. Scroll down and select Contact Us at the bottom of the Search window.
4. Briefly describe your issue, then click Continue.
5. Choose Get a callback and provide the required contact information. You can also explore other ways to connect with our phone support team.
    

Please note that the typical waiting time for a callback is approximately 5 minutes, but this may vary depending on the volume of requests. To ensure prompt assistance, we recommend checking the optimal support hours before reaching out to our phone support team.
 

Alternatively, if you’d like, feel free to share the details of the issue you’re encountering here, and we’ll do our best to guide you toward a resolution. The community can provide quick answers to your concerns.

Feel free to reach out again if you have any additional questions or updates. The Community is here to help.