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PatLuff
March 31, 2026
Question

can't add any qb pkg to sandbox when signing up for 30 day trial

  • March 31, 2026
  • 1 reply
  • 3 views

Any help appreciated.  doesn't matter which package i select, same error.  tried with 2nd sandbox company in the list and same error.  You can't add QuickBooks Online Essentials to Sandbox Company US 91eb with your existing subscription. Try another company or contact customer support for help.

 

1 reply

D
Dandie_AQuickBooks Team
QuickBooks Team
March 31, 2026

Hello there, Patluff. For assistance with your concerns regarding the Sandbox environment and the error you're receiving when trying to add a QuickBooks package to your sandbox company, it's best to reach out to our Intuit Developer Support.

 

They specialize in API and Sandbox Account-related questions and can provide you with an accurate solution for subscription issues within sandbox environments.

 

To submit your concern, please follow these steps:

 

  1. Visit the Intuit Developer Support website.
  2. Select your QuickBooks product.
  3. Click Ask a Question and follow the prompts to post your query.

 

If you have any concerns, feel free to reply here at any time.

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