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February 11, 2026
Question

can't get into turbotax after exporting quickbooks data

  • February 11, 2026
  • 1 reply
  • 7 views

turbotax asks questions in a loop. I can't start personal return after trying to export data from quickbooks

1 reply

QuickBooks Team
February 11, 2026

Hi there, Christel.

Since you’re stuck in a loop in TurboTax after exporting QuickBooks data, let me assist by connecting you to the right support channel for further assistance.
 

Reaching out to our Live Support team can help determine the root cause of the issue and get you started with your personal return.


Here’s how you can contact them:
 

  1. Click the Help icon in the top menu.
  2. Navigate to the Search tab.
  3. Type your concern and select Contact Us.
  4. Choose either Chat or Callback to connect with our support team.
     

Feel free to check our support hours to find the best time for prompt assistance.


If you have follow-up questions, don’t hesitate to leave a comment below.