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June 17, 2026
Question

canceled my subscription today. Please remove the pending June 11 charge. Thank you

  • June 17, 2026
  • 1 reply
  • 12 views

canceled my subscription today. Please remove the pending June 11 charge. Thank you

1 reply

QuickBooks Team
June 17, 2026

I can help show you where to request a refund in QuickBooks Online.

 

If you purchased an annual subscription for QuickBooks Online or a QuickBooks Desktop product and you are within 60 days of the purchase date, you are eligible for a refund under the satisfaction guarantee. Please note that this 60-day money-back guarantee does not apply to monthly QuickBooks Online subscriptions.

 

You can verify your eligibility and submit your request by following this link to the appropriate site: request a refund for your product.

 

Let me know if you have other concerns.