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May 30, 2025
Question

Cleaning up a mess from a prior bookkeeper. Have about 20 projects to close but invoices were created W/0 applying time & expenses. WIP looks like there is tons to bill!

  • May 30, 2025
  • 2 replies
  • 12 views

Client projects fully complete, paid all draws in full, time is left out in QBO as open. How to close it out?

2 replies

QuickBooks Team
May 30, 2025

To close out open time in QuickBooks Online (QBO) for a project that has been fully completed and paid for, follow the steps and guide below and please note that we need to process this manually, Catherine.

 

In the project, click on Time Activity to view all time entries, including those that are unbilled.

 

If the time does not need to be billed to the client, you can manually mark each time entry as billed even without creating an invoice. To do this, navigate to each time entry, open it, and select the option Mark as billed. It ensures that the time entry does not appear as unbilled.

 

Once all time entries are marked as billed, they should be marked as completed. To do it, please be guided by the steps:

 

  1. From your QBO dashboard, go to Projects. (Located at the left-sidebar).
  2. Select each project, and click on the edit button at the top.
  3. You'll be routed to the edit section, then look for the Project status.
  4. After that, mark the status as completed.
  5. Tap save once done.

 

I'll be adding this article detailing efficient project management, labor cost handling, and profitability: Track hourly labor costs and profitability by a project in QBO

 

You can use the Reply button below if you have follow-up questions about editing or opting out of projects. We'll ensure to provide help right away.

April 22, 2026

This usually happens when time and expenses weren’t applied to invoices in QuickBooks, so WIP ends up overstated.

You can clean it up by either applying the time/expenses where possible, or writing them off / adjusting with journal entries if everything is already billed and closed.

If it helps, I built a tool called ReconcileBook that connects to QuickBooks and generates WIP and job costing automatically, which avoids this kind of cleanup:

https://reconcilebookapp.com

Happy to walk through it if that would be useful.