Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
F
FLBill
New Member
July 22, 2025
Question

Converting From QB Online to Desktop-Not Creating QBXML File Correctly

  • July 22, 2025
  • 8 replies
  • 63 views

I tried to convert a QBO file to a QBDT using the official instructions.  The conversion seemed to work, but the downloaded QBXML file was 0 bytes-no data.

 

I did not skip any steps and received the email reporting that the conversion was complete.  I used the migration tool.  No joy.

 

Any suggestions?  Third party conversion suggestions?

 

I have been doing these conversions for some time.  This is the first time in failed.

 

Thank you.

8 replies

SIAB
SIAB
Level 2
July 22, 2025

Which QB Desktop year version did you use?

F
FLBill Author
New Member
July 22, 2025

2024 QB Accountant Desktop Plus

F
FLBill Author
New Member
July 22, 2025

When I try to access the XML file I downloaded with the Desktop migration tool I get the following error:  The file you selected is not a valid MXL.  Select another file and try again.

 

The downloaded XML file reports a size of zero KBs.

 

Thanks.

Z
ZuzieGQuickBooks Team
QuickBooks Team
July 22, 2025

Converting from QuickBooks Online (QBO) to QuickBooks Desktop (QBDT) comes with several technical limitations, FLBill.

 

Before we proceed, could you please let me know if you're encountering an error message while trying to convert QBO to QBDT? This will help us identify and provide you with the most accurate solutions.

 

To begin with, it can be related to the complexity of the conversion tool. The new migration tools support multiple browsers, which can lead to browser compatibility issues, data size restrictions, permissions issues, setup errors, and potential interference from background software.

 

Once you have verified that all the above points are correctly addressed, you can proceed to redo the conversion process.

 

If the issue of an empty QBXML file persists even after checking your system and attempting the conversion again, I recommend getting in touch with our Live Support Team to identify the root cause.

 

Let us know if you need assistance by clicking the Reply button.

    Need QuickBooks guidance?
    Log in to access expert advice and community support instantly.
    Terms & ConditionsAccessibility statement