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April 1, 2026
Question

Credit Card Payments

  • April 1, 2026
  • 1 reply
  • 3 views

How do I set it up so that my customers pay the credit card fee at the same time as they make their payment?

1 reply

QuickBooks Team
April 1, 2026

Hello, mwagner17. The option to let the customer pay the credit card fee along with their payment is unavailable. However, you can still charge your customer for the processing fee by manually adding it to the invoice as a service item


It's always a good idea to let the customer know about this by including a note in the default email message you send along with invoices.

By the way, if you're taking ACH payments, you can have the customer pay the convenience fee automatically.

Just click the Reply button if you have other QuickBooks-related concerns. I'll be happy to help!