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October 21, 2025
Question

Editing Amount Charged in Customer Time Register

  • October 21, 2025
  • 1 reply
  • 7 views

I am using QB Desktop, 2023 accountant's edition.  

 

I need to edit the amount charged in customer's time register.  I access the register by selecting Customers, Enter Statement Charges.  I select a customer and go Time/Costs.  I select the time charges for which I wish to bill.  I am then returned to the the customer's register of charges and payments. 

 

I cannot edit the unbilled charges in the register.  I can edit the every other entry in the register.  I cannot edit the total amount charged for each line item.  In the past, I could edit the amount and the rate would automatically adjust.  No longer.

 

What do I need to do to allow me to change the amount charged?  

 

Thank you.

1 reply

FLBill Author
October 21, 2025

I would like to add that I like to edit the amount charged so that I bill in rounded amounts.  For example, if the the time charges are computed by QBD as 252.67, I change the amount charged to 260.00 before I create the statement that I send to my clients.  It would be a pain to have to fiddle with the time entries to arrive at a amount charged amount.  

 

I do not send invoices.  I use statements to bill by clients.

Level 8
October 21, 2025

Good afternoon, @FLBill

 

It's great to see you back in the Community! 

 

Since you were able to do this action before, let's try to narrow down the cause and troubleshoot this problem. Use the following suggestions below to resolve the issue: 

 

 

Please reach back out and let us know how these steps went for you. We want to ensure that you get this taken care of as soon as possible. I'll be waiting for your response! 

FLBill Author
October 21, 2025

Thank you for your suggestions.

 

My problem is occurring in all my versions of QBDT.  I started in QB 2020.  I updated the file to QBDT to 2023.  Problem still occurs.  I do not think I should have reinstall all the versions of QBDT.  I have them all the way back to 2002 to 2024.

 

This behavior is recent. 

 

I only use this file to track my time for billing purposes.  I have no other information in the file-no financial information, etc.

 

Thanks again.