expense claims is not attaching to project. Give me an error message in red "Something's not right". Is this feature deactivated?

We can perform some basic troubleshooting steps, as this can be related to a browser issue, accounting686.

Please note that the Expense claims feature has not been deactivated within QuickBooks.

Since you encounter an error while attaching expenses to a customer or project, try clearing your browser's cache and cookies. Outdated browser data can sometimes cause issues in QuickBooks Online. I also suggest using updated and supported browsers to ensure you get the newest features and improvements.

If the issue persists after performing the suggested troubleshooting, I recommend contacting our Customer Phone Support team, who have the right tools to identify the root cause of the query.

Here's how you can contact them:

1. Go to Help and choose the Search tab.
2. In the search field, type in contact support.
3. Click the Contact Us button.
4. Choose between the methods to connect with our support.
5. Follow the on-screen steps based on your choice.

As always, you can leave a comment below if you have additional questions or concerns. We are here to offer assistance.