FedEx Overnight Delivery Issue

Forum|Forum|6 months ago
February 11, 2026
2 replies
21 views

When we create a label in the new Shipping Manager using FedEx Overnight (First, Priority, or Standard), the delivery date shown on the label is two days later—and the shipment actually ends up arriving two days later as well. This issue never happened with the old Shipping Manager. Also, when we create the label directly on the FedEx website, it generates a label with next-day delivery as expected. Could you please fix this as soon as possible?

QuickBooks Desktop

Jayson_E

QuickBooks Team

Hi, Shun1.

We appreciate you reaching out to us and understand the urgency of the situation regarding the delays you're experiencing with your delivery dates with the new Shipping Manager.

To address this, we recommend contacting our Live Support team. They have the tools necessary to securely assess your situation, conduct a deeper investigation into the cause, and provide the most appropriate resolution.

Here's how to reach them:

Open QuickBooks Desktop.
Navigate to the Help menu and select QuickBooks Desktop Help/Contact Us. You can also press F1 on your keyboard as a shortcut.
Click on Contact Us.
Enter a brief description of your concerns in the text box provided, then hit Continue.

If you have more concerns, feel free to reply to this thread. We're here to help.

Shun1Author

We believe this is not an issue specific to our account, but rather a software-related problem with the new Shipping Manager. Could you please advise who we should contact to report this issue?

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