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August 11, 2025
Question

Going back to add a reconciled transaction to a customer.

  • August 11, 2025
  • 3 replies
  • 84 views

Good morning. I want to know if I can go back to the beginning of the year and into transactions that are already reconciled and go in to fix the description, connect them to a customer and class. I want to know if I can do that without messing up the reconciliation. I do not want to make a mess of what is reconciled I just want to connect that transaction to a customer and class so I can print out reports and have them all organized since the beginning of the year. 

 

Thank you. -CCL

3 replies

QuickBooks Team
August 11, 2025

Good morning, NR2024.

 

Yes,  you can update some details of already reconciled transactions in QuickBooks Online (QBO) without affecting the reconciliation. You can safely add or edit descriptions, link transactions to customers, and assign classes without any problems.

 

However, you'll need to avoid changing key fields like the total amount, the bank account, or the transaction date, as changing these might mess up the reconciliation.

 

Then, here's how to do this:

 

  1. Navigate to the My apps tab, and click the Accounting dropdown.
  2. Select the Chart of accounts.
  3. Locate the account where the transaction is recorded (e.g., your bank account or an expense account) and click View register.
  4. Click the specific transaction you want to change, and click Edit.
  5. From there, you can change the DESCRIPTION, add Customer/Project or change the associated Customer depending on the transaction type, and Classes.
  6. Once done, click Save after making your updates. If QuickBooks warns you that the transaction is reconciled, click Yes to confirm and save your changes.

 

After updating the transactions, check that the reconciliation remains unaffected: Go to Accounting > Reconcile, select the account, and confirm that the starting balance still matches.

 

Feel free to comment below if you have follow-up questions about managing your reconciled transactions in QBO.

NR2024Author
August 11, 2025

Perfect! Thank you so much for that information!! Have a great week. 

ShyMae
QuickBooks Team
August 11, 2025

It's great to see that you've found the information provided by my colleague helpful, NR2024.
 

We're always here if you ever need assistance with QuickBooks or have additional questions about reconciliation or other features.

To stay on top of things, I'm excited to share that our QuickBooks Live Expert Assisted team is ready to help with reconciling your transactions. With their expertise, they'll provide valuable tips to make your financial management smooth and hassle-free.

 

Feel free to reach out anytime in the Community space. Wishing you a wonderful week ahead!