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R
robinpaolotan
March 24, 2026
Question

[HELP] Item History Not Appearing in Edit Item (POS 2013 Permissions Issue)

  • March 24, 2026
  • 2 replies
  • 27 views

Hi everyone, I need help with QuickBooks Point of Sale v2013.

Issue:

When I open Inventory > Edit Item, some users can see the Item History section/tab for the item, where it shows the transaction history of that item, such as:

• sales

• receiving

• adjustments

• transfers

• why qty became positive or negative

But for other users, Item History is not visible at all.

What I already enabled for the affected user:

• Inventory: Edit item

• Sales History: Access sales history

• Receiving History: Access receiving history

• Adjustment History: Access adjustment history

• Transfer History: Access transfer history (Pro)

Even after enabling those, Item History still does not appear for that user.

My question:

What is the exact combination of security access rights required to make Item History visible in Edit Item in QuickBooks POS v2013?

Would appreciate help from anyone who has actually configured this before. Thanks!

2 replies

R
RusimyhrQuickBooks Team
QuickBooks Team
March 24, 2026

Hey there, Robin. To make the Item History tab visible, you’ll need to log in as the Administrator and adjust the assigned User Group.

 

In this version, the History tab is often tied to built-in roles, such as Associate or Manager. To ensure the tab appears, move your users into the Associate group and then simply untick any specific rights you want to remove. This is often more effective than creating a new group from scratch, as it ensures the user inherits the necessary history visibility that is pre-set within the default roles.

 

However, if the tab is still missing, I recommend running the Clean up company data utility. You can find this under File > Utilities > Clean Up Company Data.                                                                         image.png

 

Feel free to reach out if you have any follow-up questions. We're here to help.

R
RusimyhrQuickBooks Team
QuickBooks Team
March 25, 2026

Hi Robin.

 

Just checking in to see if the solution we shared worked for you. Did it fix the issue, or are you still having trouble? 

 

Happy to help if you need any more assistance!

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