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April 10, 2026
Question

Hey I just want to say that your software is the worst I've ever used

  • April 10, 2026
  • 1 reply
  • 15 views

As a software developer, this is literally the worst experience I've ever had.

You've cost me actual money by refusing to make simple changes that have been requested year after year as seen on this board. 

In an effort to secure your employment, you shuffle around the UI and confuse your customers and call it progress.

If my accountants hadn't forced me into using your software I would not be using it. 

Since I will probably get banned for posting this without an example, how about line item descriptions disappearing when I change a single character in the line item name? Or the fact that if I try and make a new item from a line item that has a category, you keep the category into the new line item name? 

Incredibly basic, inane details that literally any junior developer could solve in a single revision. 

1 reply

Level 3
April 10, 2026

You're right, this IS the worst software ever.  You won't get banned for saying anything.  I'm pretty sure they are used to it.  Worst part is, they (Intuit/ QB) doesn't even care what we all think of them or their company.  As you've seen, they don't care about customer feedback or anything of the sort.  

So many of us have suffered and struggled with getting through the software changes, mostly because our accountants insist that we use it.  Heaven knows I wouldn't be using this horrible software if i wasn't being forced to do so.  

 

Good luck to ya.