HO DO I RECIEVE A PAYMENT FORM A VENDOR

Hi, Jaime32. When you say "receive a payment from a vendor" are you referring to receiving a refund or an overpayment from your vendor? Although QuickBooks Online (QBO) is typically used to make payments to vendors, you can absolutely record overpayments or refunds. I'll elaborate more. 

If you indeed received a payment or refund from your vendor, here are simple steps on how to record it:

Step 1: Create a Vendor Credit

1. Log in to your QBO account.
2. Click on the +New button on the left-hand side and then select Vendor Credit.
3. Enter the vendor's name and other necessary details such as Date and the Amount.
4. Categorize the refund in the Category Details section and fill in the amount.
5. Click Save and close.

Step 2: Record the Deposit
 

1. Click on the +New button again, then select Bank Deposit.
2. Choose the bank account where you received the payment or refund.
3. Enter the deposit details, including the Received From field (vendor's name), Account field (Accounts Payable), and the Amount.
4. Click Save and close.
    

Step 3: Link the Deposit to the Vendor Credit
 

1. Go to Expenses on the left-hand menu.
2. Select Vendors and then choose the appropriate vendor.
3. Find the vendor credit and open it.
4. Apply the credit to the deposit to clear out the balance.

However, if this isn't quite what you meant, I'd appreciate if you can provide more details to the situation so we can pinpoint the solutions.

Moreover, if you receive a cash back or a refunded amount of the purchases made on your credit card, you can refer to this helpful article to record it: How can I record a cash back to my credit card account?
 

If you have more queries or need further assistance managing payments, the thread will remain active so please feel welcome to return anytime, Jaime32. Take care.