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2 replies

QuickBooks Team
October 24, 2025

Hi there.

 

To add a reconciled transaction that was mistakenly deleted in QuickBooks Online, you'll need to recreate it with the exact details manually. Before doing this, it's a good idea to review the Audit log to confirm all details of the deleted transactions.

 

When you re-enter a deleted reconciled transaction, you'll first need to mark it as Cleared (C) during reconciliation. This step ensures that the transaction matches the bank statement and is included as part of the reconciliation process.

 

Here's how to check the Audit log:

 

  1. Go to Settings (gear icon) in the upper right corner.
  2. Under Tools, select Audit log.
  3. In the Audit log, locate the deleted transactions by filtering the log for Deleted/Voided transactions. You can use the date ranges to narrow your search.
  4. Once you find the deleted transaction, click View to see all the details.
  5. Recreate the transaction that has been deleted.




Afterward, go back to your Bank register and mark the transaction as Cleared (C) during the reconciliation to match the bank statement. Reconcile again to ensure your books match your bank.



Before we finish, I suggest you explore QuickBooks Live Expert Assisted to streamline your accounting, maintain precise financial records, and access professional support. This could free up valuable time, allowing you to concentrate on expanding your business.

If you still have additional concerns, please share them with us.

QuickBooks Team
October 25, 2025

Hi customer,

Just checking in to see if the solution we shared worked for you.

Please let us know if everything is now working smoothly or if you're still experiencing any challenges.

We’ll be glad to assist further if needed.