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November 3, 2025
Question

How do I change the status of an invoice?

  • November 3, 2025
  • 1 reply
  • 10 views

I accidentally changed the status of an invoice to "deposited" before it was sent to the payor. I need to change it back to "Due".

1 reply

November 3, 2025

Hello @AbundanceResourcesLLC, once an invoice is marked as "Deposited," it cannot be changed back to "Due". You can either clear the payment record to revert the status or create a new invoice with the correct status and send it to the payor.
 

Here’s how you can clear the payment:
 

  1. Locate the invoice you want to update and open it.
  2. Select View Payment to access the payment details.
  3. On the Receive Payment page, click the Clear Payment at the bottom-right corner.
  4. Once done, hit the Record and close.
  5. When the prompt appears, click Yes to confirm and proceed.
     

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If you have additional questions, feel free to comment down below.

November 4, 2025
I just wanted to follow up to check if the resolution we provided helped resolve your issue. Please let us know if everything is now working as expected or if you’re still experiencing any problems.

We’ll be glad to assist further if needed.