Question

How do I delete a bank reconciliation of a PARENT account when all the subaccounts are reconciled separately? The PARENT reconciliation should not have been done.

Forum|Forum|1 year ago
July 8, 2025
1 reply
7 views

The two subaccounts are reconciled. A reconciliation was prepared for two months for the PARENT account. I need to delete those reconciliations..

QuickBooks Online

N

NicoleAscencionS

Moderator

You can only manually undo each reconciled transaction one at a time, Les.

Here’s how:

Go to the Gear icon, then Chart of Accounts.
Select the account that has the reconciled transaction.
Click View register.
Locate the transaction to edit.
In the checkmark column, repeatedly click on the box until it changes from "R" to blank.
Hit Save.

For more details, visit this material: Undo or remove transactions from reconciliations in QuickBooks Online.

You can also invite your accountant, as they have the option to undo the entire reconciliation at once. They can follow this article for the steps: Undo a client’s reconciliation in QuickBooks Online Accountant.

Feel free to revisit this thread if you have any follow-up questions about reconciliation.

C

cowardlesAuthor

I have spent at least THREE HOURS with support but the problem still exists. I did not need to do anything with transaction. Someone reconciled a PARENT ACCOUNT which does not have any transactions. The transitions are in the sub accounts. Finally I was able to undo those reconciliations but now the subaccounts are showing beginning balance errors. Parent accounts should be for rolling up subtotals/totals not for posting transactions or doing anything else.

This is very frustrating.

T

ThomasJosephD

QuickBooks Team

I understand the importance of organizing our records to optimize our processes and meet objectives effectively, cowardles.

Since you have successfully undo past reconciliations, I recommend reconciling the parent account moving forward.

The parent account serves as a summary and incorporates the totals from all its sub-accounts. This way, you won’t have to reconcile each sub-account individually.

For detailed guidance on how to reconcile an account in QuickBooks Online, you can refer to this helpful article: Reconcile an account in QuickBooks Online.

If you have additional questions or need further assistance, feel free to reply in this thread.

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