How do I get time entries to load? Time entries is not loading since my computer updated. Everything else is loading and working properly.

An update can sometimes cause old cached files to become incompatible, leading to loading errors, Nory. Since everything else is functioning, the issue is likely specific to your browser's connection with the QBO Time feature.

Outdated stored files can interfere with how QBO displays data. Clearing them will force your browser to download the latest files, resolving the conflict. The detailed steps are in this article: Clear cache and cookies to resolve issues.

If clearing the cache did not work, the computer update may have caused a deeper compatibility issue with your current browser. Therefore, please try accessing QuickBooks Online using a different, fully updated web browser.

However, if the first two steps did not resolve the issue, it may be due to the sync log in QuickBooks Time. To view and fix the sync log, please proceed to this article: Fix an error when syncing hours between QuickBooks Time and QuickBooks Online.

If there is anything else I can assist you with or if you need more help, please leave a response below.