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Your alignment does save once you finish setup, and the reason it seems to reset is that regular checks and payroll paychecks use two separate alignment setups, so aligning one does not carry over to the other. Set each one once, and make sure you print at actual size (100% scale), and the alignment will stay put. Here is how to do both:
Align your regular checks (bills, expenses, vendor checks)
- Go to All apps, then Expenses & Bills, then Expense transactions.
- Select Print checks, then Print setup.
- Choose your check type, voucher or standard.
- Select View preview and print sample, then Print, and hold the sample against a blank check up to the light to check alignment.
- If it is off, select No, continue setup, then drag the grid to match your check.
- Print another sample, repeat as needed, then select Finish setup to save it.
Full steps: Configure print settings for checks in QuickBooks Online.
Align your payroll paychecks (this is a separate setup)
- Go to Settings, then Payroll settings.
- In the Printing section, select Edit.
- Select Paycheck on QuickBooks-compatible check paper, then choose your pay stub option.
- Select Align check, then Print alignment form to print a sample.
- Enter the letter and number that line up best, then Save.
Full steps: Fix print alignment for paychecks.
Make the alignment stick (the setting people miss)
Saved alignment prints off when the PDF gets rescaled at print time, so:
- In the print dialog, set the scale to Actual size or 100%, not Fit to page or Shrink to fit.
- Use Adobe Reader as your browser's PDF viewer, which is what the check setup is built for.
- Check that your printer driver is not applying its own scaling.
If checks still print off after that:
- On Windows, work through Fix QuickBooks Online printing issues on browsers for Windows.
- On a Mac using Safari, use the Safari-specific printing troubleshooting guide instead, since the Windows article won't fully apply.
If you are on QuickBooks Desktop
- Go to the File menu, then Printer Setup.
- From the Form Name dropdown, choose Check/Paycheck.
- Open the Settings tab, select Align, make your adjustments, then select OK.
If you would like a finer numeric alignment control, sending that request through Settings, then Feedback is the way to get it in front of the product team.
Official sources drawn from:
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