Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
November 2, 2025
Question

How do you reactivate a former client or customer?

  • November 2, 2025
  • 2 replies
  • 31 views
No text available

2 replies

QuickBooks Team
November 2, 2025

To reactivate a former client or customer, select the Include inactive option to display their name in the list, then choose Make active to restore them, @thenondiet.


Here's how:
 

  1. On the Customer's page, click the Gear icon.
  2. Under Other, select Include inactive to display deleted customers.
  3. Find the client in the list and click Make Active to restore them.

 

 

If you have any questions, feel free to reach out. We're always here to help. 

JoesemM
QuickBooks Team
November 3, 2025

Hi thenondiet,

 

I’m following up to see if the solution we provided worked for you. Did it resolve the issue, or are you still experiencing difficulties?

 

I'm happy to assist further if you need any more help.