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June 30, 2025
Question

how do you turn off AI suggestions?

  • June 30, 2025
  • 2 replies
  • 60 views

I don't want the AI suggestions. I'm not an idiot, I know how to do my own books. How do you turn off this setting?

2 replies

robbhAuthor
June 30, 2025

Whoops, nevermind - found where can revert back to the prior view. Hopefully, that option to do so will remain!

QuickBooks Team
June 30, 2025

It's great to hear that you've switched back to the old banking view, robbh.

 

The AI suggestions you encountered are part of QuickBooks' new AI-native accounting automation model. This feature is designed to streamline bookkeeping processes, offering greater efficiency and transparency for accountants and customers alike. It integrates an enhanced user experience with advanced automation for transaction categorization and matching.

 

Please rest assured that, despite the implementation of this AI-native accounting automation model, you maintain full control of your bookkeeping workflow.

 

If you'd like to continue using the old banking page, you can switch back by selecting the Switch back to old banking page option under the Feedback button or clicking the Switch to previous version link.
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We would greatly appreciate it if you could share your feedback and suggestions with our development team regarding the AI-native accounting automation model. Your input helps us refine features and prioritize user preferences for future updates.

 

Here's how you can share your feedback:

 

  1. Click the Settings icon.
  2. Under the Profile column, select Feedback.
  3. Enter your suggestions and click Next.


I've also included an article that may be helpful to you in the future. It explains how to set up bank rules in QuickBooks Online: Set up bank rules to categorize online banking transactions in QuickBooks Online.

 

If you have any additional questions, feel free to reach out in this thread.

July 28, 2025

The AI suggestions, or whatever Intuit has done to their users, has just cost me 20 minutes trying to figure out how to stop the suggestions for how to do something I do everyday for the last 14 years. 

fishlog
June 30, 2025

When did QBO users start asking for AI anyways?

 

Try fixing the 1000's other things we have been asking for for years.