How to ensure a manager is getting the email notifications for time off? She isn't receiving them, despite settings looking correct.

Greetings, Becky. Let me provide some insights to help resolve the email issues.

To begin, I suggest reviewing the setup in QuickBooks Time for accuracy. To do so, follow the steps below.

Here’s a step-by-step guide:

1. Log in to QuickBooks Time and select My Team from the left navigation panel.
2. Click on the manager's name in the My Team section and check that the email address is accurate in the General section.
3. In the Time Off section, verify that the codes are properly configured.
4. Lastly, navigate to Notifications and confirm that the Email option is checked in the Time Off section.

If the issue persists, I suggest the manager check their spam or junk folder for any missed notifications.

You can also check this resource to learn more about how to manage time off: Set up and Manage Time Off.

I'll also add this article to learn how to turn on settings and permissions in your QB Time web dashboard so you and your team can get started using Workforce: Change QuickBooks Workforce settings and permission.

Feel free to click the Reply button below if you have further questions.