Question

How to get QB to stop asking me to log into my Intuit Account

Forum|Forum|6 years ago
May 30, 2020
877 replies
1880 views

Very annoying! Every 7 days when I open my company file, QB asks me to log into my Intuit account (so I can use Payments, Payroll and TSheets). We don't use any of those features. I shouldn't have to log into an Intuit account! It's a security issue - I do not wish to open a connection to Intuit wherin it might have access to my organization's financials. If we don't need Payroll, Payments or TSheets, we should not have to access an Intuit account and with so much hacking in the world today, we should not have to open up a connection to Intuit that could possibly expose our data - it's not secure no matter how much security Intuit tries to bake into it.

How do I stop Quickbooks from requesting that I log into my Intuit account? Is there a way to turn off this nagging request - so far the best I can do is to select the option that says Remind me in 7 days. Where is the Never remind option or the setting to turn it off or the smarts in the app to realize that I don't have any of those features enabled, so to not ask in the first place?

QuickBooks Desktop

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petergio

Its funny to me how this got marked "Solved" at some point.

No, I DO NOT NEED/WANT to use QB online (please don't suggest it again)

No I DO NOT NEED any security patches from intuit (at this point they are just trojans trying to interfere with my use of the software)
Yes I fully PAID the software I have the right to use it BUT:

Its funny to me how Intuit literally made this software ARTIFICIALLY obsolete.

Obviously they saw the opportunity to capitalize on their monopoly and they did of course. It's just so unethical and CHEAP to force small businesses like ours to pay double the price every year until 2022 and then a good 20% after that. They must be starving to try to extort money like that.

I paid for the software in 2015, 2018, 2022, 2023. I own it. I DO NOT need their services and they made their software unusable unless I pay an unjust amount EVERY STINKING YEAR!!!!

And cherry on the cake you cannot convert the company file back. WOW!

Thanks Intuit.

My solution:
I had an original 2018 copy with license. Installed and turned off any updates and online services and 'et voila'. Im using my 7 years old software without Intuit forcefully sticking their nose in what is mine.

Sorry for the rant.

I'm a very small business and this comes after 3 years of hoping for a more fair position on Intuit's part.

Best,

another exasperated small business owner

4

4Gal

Level 5

@petergio

I paid for the software in 2015, 2018, 2022, 2023

You can use the trial version of QB Desktop 2022 and 2023 to access your data for good if required.

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petergio

@4Gal It's a work around and it costs money

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jejmccoy21250

i just updated my payroll and it says as of 2/10/24 i need to update my payment it is not due till april

AlverMarkT

Moderator

Thanks for joining the thread, jej.

I'd like to ask for further details to provide better assistance. May I kindly inquire about the specific details of the payment? It would also greatly help if you could provide a screenshot of what QuickBooks Desktop (QBDT) prompts you after you update your payroll.

Keep us posted if you have updates on the issue you've experienced after you've updated your payroll in QBDT. We're committed to offering ongoing support. Take care.

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mark33

I've been on several calls and no longer want to waste my time with this terrible program. I was on this phone this morning because my merchant service account decided not to authorize me. Something I did not need in the middle of tax season. I am also very tired of the constant pop up and advertising. Someone make it stop. But of course even with all the problems you keep raising the prices. What a rip off.

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Amal Shookup

I have solved this annoying problem by setting up an outbound block in the Windows firewall.

Open the firewall, go to advanced settings. There is a list of rules. Click on 'outbound rules'. Add 2 new rules that prevent QBW32.exe and QBW32Pro.exe from outbound communications. This will prevent some online functions from working but the rules can be easily suspended whenever needed.

Level 15

Excellent solution!

gee - here we are 5 years later and you would think these idiots would listen to their customer base??

Maybe they choose to ignore the consensus in the real world is that most book keepers and accountants feel that Intuit has steadily been going down the toilet and would ditch this program in a heartbeat if there was an alternative.

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markmorin

same problem have desktop pro 2020, the message says I have logged out of Intuit ID, which I have not, now can longer send invoices and estimates. please help.

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JeveeAdvin_la

QuickBooks Team

Hi there, Mark.

Let me help you address the issue where you're repeatedly prompted to log in to your Intuit account, even though you haven’t logged out, while trying to complete important tasks like sending invoices and estimates.

First, let's start by ensuring that your QuickBooks is updated by following these steps:

Navigate to the Help menu, then select Update QuickBooks Desktop.
Select Update Now, then Get Updates.
Close and reopen QuickBooks to refresh it.

Next, update your sign-in settings to select a specific timeframe of up to 90 days during which you can remain signed in, avoiding the hassle of constantly re-entering your credentials.

Here's how:

Go to Edit and then select Preferences.
Select General and then Company Preferences.
In Mange login settings, select Keep user logged in for:
Select 1, 2, 7, 30, 60, or 90 days and then select OK.

Please note that once you turn on this option. If you go to File, then Close Company, it'll only close the Company File and won't sign off the user.

If the issue persists after following these steps, I recommend contacting our live support team for further assistance. They can troubleshoot this case further and ensure you won't encounter the same prompt.

We'll provide ongoing assistance if you still have additional concerns.

M

markmorin

the message said to log into Intuit, but I think the real issue is my latest version of QB is Pro 2020, I do not have a current version of QB, or subscription, so did they decided to cut us off from emailing our invoices and estimates, Is this correct? we use an accountant for payroll and taxes, so why do I need another accounting upgrade? I bought many programs over the years from QB's but no more, QB's has finally done for me and my business, just plain wrong.

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