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AnnMc
January 23, 2025
Question

How to make changes in closed year or to unclose

  • January 23, 2025
  • 4 replies
  • 173 views

I am helping someone who has serious problems with their QB online books going back several years including many that are still in the transactions that need review so they never got into the reports.  When I tried to correct some things in 2020 I got a pop-up requiring a password because the year is closed.  I tried every password I know of, none worked.  Also there are many changes that need to be made so it will be VERY time consuming to have to enter a password for every entry.  Until about a month ago they had Simple Start, now Essentials.  They did give their tax return preparer their password and I know he made some Journal Entries in some prior years.  Is there a chance they made a password only they have with Simple Start?  Anyone have any idea what I can do?  TYIA.  

    4 replies

    FishingForAnswers
    FishingForAnswers
    Level 4
    January 24, 2025

    @AnnMc  Unless you're planning to amend the relevant closed years' tax returns and all years after them, I doubt it'll be a good idea to make significant changes within those closed periods. It's generally recommended to make the necessary corrections within the current year.

     

    At any rate, one of the staff will probably be along sometime today to tell you how to unclose the period. I'unno how that process works in QBO.

    Anonymous
    January 24, 2025

    We have outlined detailed steps to assist you in managing your password so that you can enter transactions for 2020, @AnnMc.

     

    I noticed that you have mentioned this concern twice in our forum. Rest assured, my colleague has already shared a solution that should help you efficiently manage your accounts. You can follow this guide by visiting the link: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-how-to-unclose-a-year/01/1524666#M172673

     

    Please feel free to keep this thread active for any further questions you might have while managing your account in QuickBooks Online. We are here to provide immediate support whenever you need it.

    AnnMcI
    January 24, 2025

    I kept seeing error messages & it didn't look like my question processed.  It tried several times then gave up.

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