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June 2, 2021
Question

How to turn off annoying ad banners?

  • June 2, 2021
  • 1 reply
  • 8 views

This banner keeps popping up over and over on my home screen and I already have popups disabled in preferences.  I have to stop my work to X out of it or keep looking at it taking up my screen space, especially on a small laptop. How can I stop this from being there?     QB Enterprise 2021. Thank you.

 

 

 

1 reply

Jen_D
Level 8
June 2, 2021

Thanks for your feedback, @GMK2021,

 

QuickBooks use in-product pop-ups and ads to help optimize your QuickBooks experience by suggesting new features and program updates. 

 

In the meantime, you can simply turn it off by following the steps below:

 

  1. Go to the Edit menu then Preferences.
  2. Under General, look for Turn off pop-up messages for products and services.
  3. Remove the check mark beside it then click OK.

 

You can also remove the the check mark for What's New, under the Help menu. See this:

 

We want your voice to be heard and be put in action. To log a suggestion to our developers, go to the Help menu and select Send Feedback Online.

 

If you have other questions, feel free to drop them here. This thread will remain open for your questions or feedback. I'm also here if you need anything else.

GMK2021Author
June 3, 2021

I am not able X it out unless I maximize the screen but I usually have Quickbooks only half of the screen.  When I maximize the screen I can hit the X to get rid of it, but then when I put QBooks back to half my screen, the advertisement pops back up again and no X is visible.  So I have to just leave it there when I am working half-screen.