I am having issues with invoices and estimates now only printing the rate column. I see everything until I try to print. Please help

I can help you perform browser troubleshooting to ensure that your sales forms are printed perfectly, with every detail intact.

To assist you effectively, may I ask for more details about the issues you've encountered? Any additional information will be highly appreciated.

In the meantime, let's start with browser troubleshooting by accessing your account in a private/incognito window. Issues like being able to print sales forms but only seeing the rate column can arise due to accumulated cache.

To save you time, please use either of these shortcut keys:

• Mozilla Firefox: CTRL + Shift + P
• Microsoft Edge: CTRL + Shift + N
• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N

Once done, print an invoice or estimate again to check if the issue persists. If everything works perfectly, clear your cache so the system can start fresh. If the problem remains, please use another supported browser.

Additionally, you can check out these articles to learn how to print multiple sales forms and personalize them:

• Customize invoices, estimates, and sales receipts in QuickBooks Online
• Email or print multiple sales forms in QuickBooks Online

Moreover, did you know you can schedule a free consultation with our QuickBooks Live Expert Assisted? They can offer tips and guidance about managing your QuickBooks Online account.

With those troubleshooting steps checked off, you’re now ready to print your sales forms without a hitch. Should any questions pop up or if you need extra guidance, please leave a comment below. I’ve got your back every step of the way.

I have tried everything. If it helps you I just was on with an agent and they said it is odd behavior and they will have to have someone else contact me tomorrow. I will update here if I find out anything. Thanks for the information. 

I just started having issues this evening, I've tried clearing the cache, incognito, different browsers, deleting templates & creating new templates & still having issues with missing info on the invoice, I'm missing description & amount