I am unable to sign in to my account

Forum|Forum|2 years ago
January 11, 2024
3 replies
138 views

I am unable to sign in to my account and would like to speak to a HUMAN

QuickBooks Online

JanbonN

QuickBooks Team

Welcome to the Community, Jimmy. I'm here to help you get the assistance you need.

Could you please share the error message you see when logging into your account? This will help me provide you with the correct solution.

Additionally, you can refer to this article to recover your access. Navigate to the Proof of identity section and fill in the necessary details: Recover your Intuit Account if you can't sign in.

Moreover, please go to this article and scroll down to see the phone number you can call to talk to a live representative: QuickBooks Online Support.

If you have any further questions or concerns about managing your account, please don't hesitate to let me know. I'm here to help. Take care!

dbcreations

Hmm… we found your Intuit account, but we couldn’t find any linked QuickBooks products or services.

FaithA

Level 1

I understand the urgency of the matter, dbcreations. Allow me to help you navigate through this issue and ensure you'll be able to log in successfully.

I recommend getting in touch with our technical support team. It's the best we can do given they have the necessary tools to look at this issue safely and securely. Please note that calls will be entertained based on queue. Please call us at 800-446-8848.

Here are our support hours:

Plus, Essentials, Simple Start - M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
Advanced - any time, any day

For future reference, feel free to refer to this article to navigate QuickBooks Online: Menus, Transactions & Set Up.

This thread is always open for your updates on log-in and for QuickBooks-related queries. The Community is available 24/7 to assist you. Stay safe.

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