i am using mac to run the desktop app. A pop up menu keeps appearing asking for password to add helper tool. No matter what i try it keeps coming back. Please help

I've got you covered, @vjmarrone. We can disable the Helper tool pop-up or other repetitive prompts on your Mac in the Notifications settings. Let me share steps to help you work on your account without interruptions.

To start, have you installed the Helper tool? If not, I recommend doing so, as it is essential for ensuring the app receives critical updates and runs smoothly.

If you have installed the tool but the pop-up continues to appear, you can manage permissions through your system preferences or check the app settings to control whether apps can run in the background on your Mac. To do this, follow these steps:

1. Go to the Apple menu and click on System Preferences.
2. Click on Notifications.
3. Scroll down to find QuickBooks or the specific app related to the pop-ups.
4. Adjust the alert style to None or modify the notification settings to suit your preference.

You can also uninstall the app from your system and then reinstall it. This process removes corrupted files and refreshes its working environment. It might also be helpful to consult with an IT expert regarding managing applications that operate in the background.

If the issue persists after trying the steps above, I'd recommend contacting our Live Support team. They can look into this further and assist you in blocking the prompts.

Speaking of you can add an icon on your desktop for easy access and use keyboard shortcuts to speed up navigation while working on your tasks.

To further enhance your QuickBooks experience, our QuickBooks Live Expert Assisted team can guide you on best practices for managing transactions and customers effectively.

Keeping your app updated is essential for optimal performance and an improved user experience. If you have further questions about turning off the pop-ups and notifications, please click the Reply button below. I’m here to help. Take care.