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February 10, 2024
Question

I am using QBO version 1.24.1. QBO has disappeared from the application folder on my Mac. What has changed with Quickbooks Online?

  • February 10, 2024
  • 1 reply
  • 2 views
What version am I using?

1 reply

QuickBooks Team
February 10, 2024

Greetings, @jim1937.

 

To assist in locating the QuickBooks Online (QBO) program on your Mac, I'll ensure to offer some troubleshooting procedures.

 

To quickly locate the QBO app, you can use the Spotlight option on your Mac. See the steps below:

 

  1. Click the Spotlight icon in the menu bar.
  2. Enter "QuickBooks Online" in the search field.
  3. Then press Return.

 

If the program isn't there, though, you might have unintentionally erased it. 

 

You'll want to download the new QBO app for Mac, which has increased reliability, multi-tab support, and a beautiful, new design.

 

You can install it manually by following the steps in this article: Install the QuickBooks Online for Mac app. You can proceed with Step 2 since the QBO app already disappeared from your application folder.

 

For additional assistance with your upcoming tasks, see our QuickBooks Help Articles. This page offers guidance on managing your transactions, forms, taxes, and other associated issues across several topics.

 

Please let me know if you have any more queries concerning the Mac version of the QuickBooks Online software. I'll be here to assist.