The upgrade prompts and promotional notifications in QuickBooks Online are event-based, meaning they are triggered by specific actions within the application—such as opening, editing, or saving an invoice. These prompts are designed to introduce features or service tiers that may align with your workflow. Currently, there is not a global setting or toggle to disable all event-triggered pop-ups permanently, and standard browser pop-up blockers do not affect them because they are embedded directly within the app interface.
How to send your feedback to the product team
While pop-ups cannot be turned off entirely from the workspace, you can manage your communication settings and submit feedback directly to the product team to request customizable notification controls. Here are the available steps and resources:
- Submit direct product feedback: Select the Gear icon at the top right of your QuickBooks Online screen and select Feedback. For a complete guide on how product suggestions are routed and processed, see Give feedback on QuickBooks products and services.
- Review account & notification preferences: To ensure your general marketing and account preferences are configured to minimize external promotional communications, review Set up company settings in QuickBooks.
- View existing feature requests: You can browse, vote on, and track feature requests submitted by other business owners regarding pop-up suppression and workflow customization on the official QuickBooks Online Product Feedback portal.
Got more questions about navigating QuickBooks Online? We're happy to help.
