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November 19, 2025
Question

I cannot find anything with this new screen format? To me, it is complicated. Can I go back to the last view of screens we used to have?

  • November 19, 2025
  • 1 reply
  • 7 views
No text available

1 reply

QuickBooks Team
November 19, 2025

Hi, Barb.  We understand that navigating updates can be challenging, and we appreciate your feedback.

 

The option to switch to the old QuickBooks experience isn't available. Nevertheless, we appreciate your insights and want to make sure your ideas are heard. I encourage you to submit a feature recommendation to our Product Development Team. Your input is essential and helps us identify areas where we can make improvements.

 

Let me guide you through the process of submitting your idea:

    

  1. Navigate to the Gear icon in the upper right corner.
  2. Under the Profile column, choose Feedback.
  3. Enter your feedback suggestion.
  4. Click the Next button.

 

Working in a new system can feel unfamiliar. With that in mind, I'll add an article that offers some guidance on navigating the new QuickBooks experience: The new QuickBooks Online Platform Experience.

 

We're always available to assist with your QuickBooks-related inquiries. Just click Reply to get help from the Community team and me.