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June 10, 2025
Question

I have a customer that is also a vendor of ours but Quickbooks Online will not let me enter them as a vendor. Can a contact be both a vendor and customer?

  • June 10, 2025
  • 1 reply
  • 15 views

ABC Inc is a customer, however we also use them as a vendor. I have ABC Inc. entered as customer but cannot enter as ABC Inc. Vendor because QBO says there is already a contact with that name. Can they be both?

1 reply

JoesemM
QuickBooks Team
June 10, 2025

You need an identifier to save both the customer and vendor, Ashley.

 

Yes, a contact can be a vendor and customer in QuickBooks Online (QBO). You may use a distinct character on the Display name since the system won't accept identical names for a customer, vendor, or employee.

 

Example:

 

  • Customer: Joesem
  • Vendor: JoesemM

 

 I have included screenshots to help you.

For more information on managing customer and vendor details, check these articles:

 

 

You can also utilize QuickBooks Live Bookkeeping to improve your accounting practices. This service streamlines your bookkeeping process and saves you time. This allows you to focus on running your business and other activities that help it grow.

 

I’ll also share this article that shows you how to create and print a customer or vendor list report: Print a customer or vendor register.

 

If you have any other questions about customers, vendors, or anything else related to QuickBooks, feel free to ask. I’m here to help.