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December 28, 2025
Question

I have an issue where I log in - it gives the the "We're Fetching Your Data" + spinning wheel. I've cleared my cache and cookies, restarted and tried browser. Any other?

  • December 28, 2025
  • 1 reply
  • 9 views
No text available

1 reply

QuickBooks Team
December 28, 2025

I appreciate the time and effort you've already put into trying to resolve this issue, Ksannan.

 

Since you've already tried clearing your cache and cookies, restarting your device, and switching browsers, the next step is to contact our live support team. They can securely assess your account, identify the issue, and guide you toward a resolution.

 

To reach our live representatives, please follow these alternative steps below:

 

  1. Visit this link: https://quickbooks.intuit.com/learn-support/help/en-us/contact-us.
  2. Choose QuickBooks Online from the dropdown menu and hit Continue.
  3. If prompted, sign in to your Intuit account and select the associated account.
  4. Enter other necessary details and then choose how you like to connect with us.
  • Chat with us - Start a conversation.
  • Have us call you - We'll save your spot in line and call you back.

 

If you have any follow-up questions, feel free to leave a comment below.