I have customers that are on recurring payments. Not reccuring transactions. How do I pause there recurring payment. really don't want to cancel there recurring payment

You are correct that the only option is to cancel the recurring payment and have your customer sign up again, @kevin204.

Keep in mind that your customers can also cancel recurring payments on their end. For more details, refer to Who can cancel a recurring payment section in this article: Recurring Payments Overview.

Also, please note that payments that were already processed cannot be modified. Before making changes to recurring payments, review this resource for helpful reminders: Modify existing recurring payments.

If you have any further questions or concerns related to recurring payments in QuickBooks, feel free to leave us a message.