I have the QBs Self-Employed Tax Bundle paying $35/month. However, my discount to file at checkout is not applied. Has anyone else experienced this?

I have been on the QuickBooks Self-Employed Tax Bundle for three years, currently paying $35/month. My plan explicitly states that it includes both QuickBooks Online features and federal and state tax filing through TurboTax. However, every year when I finish entering my data, TurboTax asks me to pay extra to file. In the past, I’ve paid it just to get it done, but I’ve realized I shouldn't be charged at all. Has anyone else experienced being charged for filing while on the Tax Bundle? Is there a specific "trick" to linking the accounts so the fee shows as $0? Does anyone have experience getting a reimbursement for the extra filing fees paid in previous years? I want to resolve this before filing this year. Any advice is appreciated!