I'm getting, "there's an urgent problem with your account" and my quarterly payroll items all show "on hold". There is plenty of money in my business account. how to fix?

Receiving an email with the subject "Important: Urgent Issue with the Payroll Account for [Business Name]" indicates that there's a payroll transaction that requires our attention, @jim.fink.

Here is a list of steps to address and resolve the issue:

1. Check your inbox for an email with the subject line: "Important: Urgent Issue with the Payroll Account for [Business Name]."
2. Locate the email for details and the needed documents. If you have paper copies, take clear photos of them with your phone.
3. Go to the secure QuickBooks Resolution Center and upload the documents promptly so we can complete our review.
4. Access your case here.

You will receive an email within two business days to let you know if the hold has been lifted.

To get answers to common questions about this issue, open and scroll down to the bottom part of this article: Resolve an urgent issue with your payroll account.

You can comment below if you have additional questions about the urgent issue with payroll account error.