I’m trying to add my debit card for instant deposit and it says phone number not found. I already have my phone number added and verified.

Hi tyeishaamara,

This error happens when the phone number entered doesn’t match the one on file with the bank account linked to your debit card for instant deposit. Make sure to use the exact phone number associated with your bank account and debit card to complete the setup successfully.

You may contact your bank directly to verify the phone number assigned to your account to ensure it matches.

If the issue remains, feel free to contact our live support for further guidance and assistance with the error you're experiencing. Here's how:

1. Log in to your QuickBooks Online account on the mobile app.

2. Go to the Menu tab.

3. Click the Help icon.

4. Follow the prompts to connect with a live support representative.

Feel free to reply below if you have further questions.

Hi, @tyeishaamara 

Just checking in to see if the solution we shared worked for you.

Please let us know if everything is now working smoothly or if you're still experiencing any challenges.

We'll be glad to assist further if needed.