I can walk you through the steps to print and file W-2s after your payroll subscription ended.
Even though you turned off payroll on December 31st, the W-2 forms for 2024 should still be available in your account.
Here's how to access and print W-2:
Log in to your QuickBooks Online account (even though payroll is canceled, you should still have access)
Go to Payroll > Payroll Tax Center
Check the Filings tab for W-2 forms.
Find W-2 Copies B, C, & 2 for 2024.
Click Manage W-2s > View and Print
Download and print to give to your employee by January 31st.
If not there, go to Payroll Tax Center > Resources > Archived Forms and Filings.
Important note: When you canceled, you were asked whether you wanted Intuit to file the year-end forms or if you'd handle them yourself. If you selected Intuit to file, Copy A should be automatically submitted; no action is needed. If you choose to print and mail yourself, you'll need to file Copy A along with Form W-3 to the Social Security Administration.
Feel free to leave any additional questions in the comments, and we’ll be happy to help.
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