I've set my preferences to use and show account numbers in the chart of accounts, but they aren't showing. Any ideas?

I appreciate the steps you’ve already taken to configure your settings, @shelly47. After enabling account numbers in the Account and Settings, please ensure that the Number option is checked so that it appears in the column.

Once this column is available, you'll need to input account numbers manually. Here's how:

1. On the Chart of accounts page, hit the Pencil icon to batch edit.
2. Enter the numbers according to your preference.
3. Then, click Save.

I've also included this article to review your accounts and ensure they consistently match your bank and credit card statements: Reconcile an account in QuickBooks Online.

The steps I provided above will help you view and input account numbers in Chart of Accounts. If you’re having a hard time understanding the process, please click the Reply button, and we will respond to you as soon as possible.