Insurance claim reimbursement

It's nice to see you here in the Community, @CherylS1.

I'd be glad to help you record a payment from the insurance company for loss of business revenue in QuickBooks Online (QBO).

You can record the payment from the insurance company as a Bank Deposit. However, I suggest reaching out to your accountant on the proper way of choosing an appropriate account for recording the loss of business revenue.

Here's how:

1. Select the +New icon and select Bank Deposit under the Other section.
2. From the Account dropdown, choose the account you want to put the money into.
3. Input the entry in the Add funds to this deposit section.
4. In the Received from the column, select or add from the insurance company and then enter the account that you've consulted from your accountant.
5. Type in the amount and fill in the remaining field boxes.
6. Once done, select Save and Close.

For detailed information, you can check this article: Record and make bank deposits.

I'll also add this article to learn how to turn on class tracking: Turn on class tracking in QBO.

Please don't hesitate to ask if you have further questions about recording the payment from the insurance company. I'm always here to help, @CherylS1. Take care.