Invoice Help while Quickbooks is Broken

Two weeks without being able to invoice is a serious problem, and your urgency makes total sense. Since the estimate-to-invoice conversion is currently unavailable, we recommend creating invoices manually in the meantime so your business keeps moving while we wait for the fix on July 31.

Here's how:

1. Open two browser windows side by side, with the estimate on one side and the new invoice on the other for easy reference.
2. Go to the + Create icon.
3. Select Invoice and manually enter the details from your estimate.
4. Click Review and send to deliver the invoice directly to your customer.

Once the underlying issue is resolved, you can convert the original estimates into invoices, then adjust or void the manual ones to keep your records clean.

We hope the workaround helps keep things running smoothly until then. As always, we're here to help.

My understanding is that there is no way to then later link the estimate to the invoice, so we would completely lose that functionality with any invoices we create that way without completely re-creating the invoice again in the future. Is that correct? I feel like that is just creating even more problems for us in the future.

This is ridiculous to me that such an urgent fix is taking so long, especially when it seems like it’s from a problem that QB created with it’s last update. The fact that you could make such a huge update that is causing problems for so many people without being able to quickly undo the problem is insane to me. This seems like a huge error on QB’s part to not have a backup that you can revert to without making your customers lose invoicing capabilities for so long.