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K
kauerandson
February 13, 2026
Question

Invoicing

  • February 13, 2026
  • 1 reply
  • 8 views

New to on line - Desk top user for many years.  

Only issue I have is not being able to add items/products/services to an invoice. 

I have cleared cache, different browser, adding in forms, you name it.  Intuit calling them is zero help. 

Does anyone have a work around before I give up?

 

Thanks!

1 reply

A
Aldren18QuickBooks Team
QuickBooks Team
February 13, 2026

Hello, Kauer. I understand the struggles you're facing while transitioning to the online version, especially after trying all the troubleshooting you have done. You may consider downloading and using our QuickBooks Online desktop or mobile application as a temporary solution.

 

We appreciate your efforts in seeking solutions and encourage you to reconnect with our Live Support team once our support hours resume.

 

I’ll keep this conversation available for any follow-up updates or questions.

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