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September 26, 2026
Question

Is anyone else’s quickbooks self employed app of IOS shutting down anytime the mileage button is clicked?

  • September 26, 2026
  • 1 reply
  • 1 view
I can’t use the app to sort my mileage or add mileage. Anytime I try the app shuts down. I can’t find the app in the AppStore anymore either, so no known updates are able to be checked on. Anyone know what in the world is going on?

1 reply

QuickBooks Team
September 26, 2026

The QuickBooks Self-Employed (QBSE) mobile app was removed from app stores on March 24, 2024, which is why you can no longer find it when searching. But as long as you previously downloaded the mobile app, you'll continue to have access to it.

 

For issues when clicking the mileage in your app, try offloading the app to refresh its data. Here's how:

 

  1. Open your phone and go to Settings.
  2. Choose General.
  3. Click on iPhone Storage and choose the QBSE app.
  4. Tap Clear Data to reset the app to its initial state.

 

Alternatively, use the web version to manage your mileage.

 

Please let us know if you have any other questions or concerns about QuickBooks.