Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months

1 reply

MariaSoledadG
QuickBooks Team
November 7, 2025

I'll connect you with our Live Support Team, who can take a closer look at your account in a secure setting and conduct a thorough investigation into the issue, Jennifer. 

 

To contact them, follow the steps below: 

 

  1. Click the (?) Help button in the top-right corner of your QuickBooks Online account.
  2. Choose the Assistant tab to get help from the QB assistant.
  3. Type in Talk to an expert to get options for expert help. 
  4. Select your preferred method to reach out to them. Be sure to check their support hours to know when they're available.

 

They are available  during the following hours:
 

  • QuickBooks Time: Available Monday to Friday, 6:00 AM to 6:00 PM PT
  • QuickBooks Online Payroll Core: Available Monday to Friday, 6:00 AM–6:00 PM PT
  • QuickBooks Online Payroll Premium and Elite: Available Monday to Friday, 5:00 AM to 7:00 PM PT and Saturday to Sunday, 6:00 AM to 3:00 PM PT

 

If you have any additional questions or need further assistance with the QuickBooks schedule, let us know. We're always right here to help you.