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March 9, 2026
Solved

Is there a technical problem with Quickbooks if I can't send an invoice through my email?

  • March 9, 2026
  • 2 replies
  • 28 views

I can send emails but not invoices. However I'm not receiving any emails.

Best answer by Jovelyn_M

Hi there, Molly. Please start by checking your spam or junk folders, as security filters can sometimes misroute automated invoices.

 

You may also want to verify your email address under the Gear icon in the Sign-in & Security section. It is also better to clear the field and re-enter the address manually to ensure there are no hidden spaces or typos.

 

If you have other email addresses with different domains, consider sending your invoices to those as well. This can help determine if there is an issue with your current domain.

 

Please let me know if those steps don't resolve the issue, and we can investigate further.

2 replies

Jovelyn_MQuickBooks TeamAnswer
QuickBooks Team
March 9, 2026

Hi there, Molly. Please start by checking your spam or junk folders, as security filters can sometimes misroute automated invoices.

 

You may also want to verify your email address under the Gear icon in the Sign-in & Security section. It is also better to clear the field and re-enter the address manually to ensure there are no hidden spaces or typos.

 

If you have other email addresses with different domains, consider sending your invoices to those as well. This can help determine if there is an issue with your current domain.

 

Please let me know if those steps don't resolve the issue, and we can investigate further.

QuickBooks Team
March 11, 2026

Hello, Molly.
 
I’m following up to see if the solution we provided worked for you.
 
Did it resolve the issue, or are you still experiencing difficulties?
 
We're happy to assist further if you need any more help.